SHIPPING POLICY

SHIPPING

• We ship worldwide.
• Please allow 1-5 days for processing & handling.
• Please allow up to 5 business days for shipping, with the majority of orders arriving within 1 week (*not including handling time*).
• On average, International shipping is 12-18 business days. 
• For orders to South Africa please allow up to 30 business days. 
• Please note, that during Holiday periods, shipping times may increase significantly, due to system volume. 
• If ordering multiple items, you may receive more than one package and/or receive one package before another. This is due to our various supply chains. 
• 1-2 Business Day USPS/UPS shipping is available for a charge up to $34.95 for select items.
• If you require express delivery, please contact us and we will assist you.

TRACKING

• All items are shipped with tracking available.
• Please allow 1-5 days for your tracking to show in the courier's tracking system. 
• If you have a question about tracking a particular order, please contact us at hello@shopsaylav.com.

**Please do not send more than one message, as this back-logs customer service response time. We will let you know when your order(s) is shipped**

We thank you for your support and understanding.

Say Lá V Team